FAQ's

Does the STATDDS Medical Emergency Kit come with instructions?

The STATDDS kit comes with a free CE DVD – Medical Emergency Readiness for Every Dental Office. This DVD is informative and highlights the STATDDS kit components but is not meant as a tutorial.

Is there both an adult and pediatric epipen included in the kit? 

The STATDDS emergency kit comes standard with one adult epipen. Pediatric epipens are available at an additional cost as an add-on to the standard kit. There is also the option to purchase the kit with a pediatric epipen in place of the adult epipen.

Is there any cost to RefillSync? 

There is no cost to be enrolled in RefillSync if you have also purchased our Medical Emergency Kit. Enrollment is free upon purchase of kit. The only costs of the program are the actual drugs being replaced plus the shipping charges. 

What are shipping costs?

Shipping charges are based on weight with standard shipping starting at $8.95. Vitrase (hyaluronidase) requires refrigeration and will ship separately at a cost of $39.95.

How will I know how to use the Bruxism Monitor?

Upon delivery of the STATDDS Sleep and Bruxism monitor, STATDDS will provide training for office staff.  

Is there a trial period for the Bruxism Monitor?

In addition to purchase, STATDDS offers the option to rent the device. We provide three rental options: 2 years, 1 year or 6 months.

I am interested in enrolling in Medicare. Where do I begin?

Medicare enrollment is complicated, confusing and time consuming. STATDDS Medicare enrollment specialists will guide you through the proper enrollment process in the most time and cost efficient way possible. Contact us today to get started.

Can injectables be ordered online?

No. To place an order for injectables, please call or fax it in to your STATDDS representative.

How long does it take for me to receive my injectables?

Standard shipping is 3-5 business days.